Shipping Policy

At Ugmomcken, we are dedicated to delivering our premium office solutions to your workspace with efficiency and care. This Shipping Policy outlines the logistics, timelines, and procedures governing the distribution of products managed by GRIGORESCU S. A. LTD.

1. Order Processing Time

All orders—ranging from our Minimalist Desk Organization sets to our high-tech Creative Office Gadgets—are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a notification once your order has transitioned from our processing facility to our logistics partners.

2. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several tiers of service to ensure your Journaling & Time Management tools arrive when you need them:

  • Free Shipping: We are pleased to offer Free Standard Shipping on all orders over $45.98 USD.

  • Standard Shipping: Estimated delivery within 7–15 business days.

  • Expedited Shipping: Estimated delivery within 3–7 business days.

  • International Shipping: Delivery times vary by destination and local customs processing.

3. Domestic and International Coverage

GRIGORESCU S. A. LTD operates on a global scale. We ship to a wide array of international destinations. Please note that for international orders, delivery may be subject to local import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer.

4. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours, allowing you to monitor the progress of your office supplies in real-time.

5. Shipping Restrictions & P.O. Boxes

Due to the technical nature of some items in our Creative Office Gadgets collection, we may have limitations on shipping to P.O. Boxes or military bases (APO/FPO). If a restriction applies to your specific order, our support team will contact you via email to arrange an alternative delivery address.

6. Damages and Discrepancies

GRIGORESCU S. A. LTD is not liable for products damaged or lost during shipping. However, we prioritize customer satisfaction; if you receive your order damaged, please save all packaging materials and damaged goods before filing a claim with the carrier. Please contact our support team immediately to assist with the documentation.

7. Corporate Contact Information

For specialized inquiries regarding bulk shipping for corporate offices or to resolve delivery issues, please contact us through our official channels:

  • Company Name: GRIGORESCU S. A. LTD

  • Registered Office Address: 85 Great Portland Street, First Floor, London, England, W1W 7LT

  • Official Email: support@ugmomcken.com

  • Support Telephone: +1 (424) 356-0546